Art & Proofing

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  1. What kinds of images are supported? We support BMP, PNG, JPG, TIF, EPS, PS, SVG, AI, PSD and PDF file formats. For quality printing results, all printed images should be high resolution and at least 300 ppi (pixels per inch). Keep in mind that the resolution size of any image decreases as that image is increased in size. For ...
  2. Can you review my artwork to insure it is correct? We do not preflight your artwork as standard procedure. Choose 'Advanced Artwork Check' if you want us to review your artwork. With this service we check 15 factors including resolution, bleeds, fonts, file size, folds, orientation, color tones, black tones, finishing options, etc. If your file ...
  3. Where can I find the product template? If you have graphic design skills you can design offline then upload your completed design.The templates are all available directly on the site. You can find each specific template with in the specific product page under the "template" tab.
  4. What is the best file type to upload? We recommend saving as a high resolution .PDF You may also send the file in the following types: JPG, JPEG, PSD, TIF, TIFF, EPS, AI, INDD. We prefer that you send .PDF and .EPS files with outlined fonts and links embedded. These files are easier to handle and will likely speed up your ...
  5. What is preflight? Preflighting is a term used in the printing industry to describe the process of confirming that the digital files required for the printing process are all present, valid, correctly formatted, and of the desired type. We do not preflight your artwork as standard procedure. You must choose ...
  6. What is Resolution? Resolution is commonly referred to as dpi or dots-per-inch, means the clarity of the image. The higher the dpi the clearer the image. To achieve a crisp, clear image on the finished product, images should be at least 300dpi, built in CMYK.
  7. I downloaded the template but it won't work in Photoshop? Here is a video tutorial on how to use the EPS template in Photoshop: Photoshop Tutorial
  8. I downloaded the template but it won't work in Indesign? Here is a video tutorial on how to use the EPS template in Indesign: Indesign Tutorial
  9. RGB vs CMYK WE REQUIRE ALL FILES TO BE SUBMITTED IN CMYK When a user generates graphics on a computer for printing, or wishes to print images from a digital camera, it is a common mistake to assume that the colors seen on the screen will look the same in print. As a result of this mistake, files for ...
  10. How To Setup Black Ink -- 100%k or Rich Black? We recommend if you have a full flood of black to set it up as our Rich Black standard - Cyan-40 Magenta-30 Yellow-30 Black-100 
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